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Author Topic: [READ ME] Player Report Forum Policies/Guidelines - Read Before Posting  (Read 13929 times)

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Offline balon

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This section is used for those breaking rules. All conflicts/disputes should be reported here.

Welcome to the Player Reports section. We'd like to apologize for any trouble that may have occurred somewhere in our community and would love to solve it in order to further better your experience here at TangoWorldWide! Below you will find guidelines on how reports work and the steps to take in order to make the process smooth. If you have any questions before or after posting, please contact Internal Affairs, Community Manager, or the Community Advisor.



Guidelines:
  • You are posting in this section due to a player breaking a rule of TangoWorldWide.
  • Each case is handled separately. Separate outcomes can happen for the same rule being broken! If you have reported a Staff member, they will not take over the case. A Manager+ normally will. Most reports will be handled by our Community Affairs Department.
  • Hesitate contact with those you are complaining about.
  • If you post in this section without good reason you will be punished. In simpler terms, we don't want people ganging up on someone just because they "dislike" them. If you have good input, please post to help the case. If your information is irrelevant, threatening, disrespectful, or doesn't follow these guidelines you may be forum-banned!
  • When reporting someone you must have evidence that could not have been tampered, and is beyond a reasonable doubt. We cannot just take someone's word for a situation, although eye-witnesses will help your case; a report without any proof will be dismissed!
  • If you are posting multiple screenshots please do so as an album on imgur.com.
  • If the person you are reporting contacts you outside of this thread, please take screenshots. Copied chat-logs do not count.
  • If you feel you are not being helped accurately please request "Ownership Escalation", this will ensure an Owner reviews the report. This only applies to reports on Staff.
  • You cannot request certain punishments, punishments will be decided by the Internal Affairs Department.
  • Creating false reports, failure of following the guidelines, and failure to make changes to a report when requested to by a staff member may result in punishment.
  • Lastly, understand we are here to better your situation! Please don't get frustrated with our staff, we are here to help.

Please fill out the following template:
Post Here as "<Player Name> Report"
Code: [Select]
Your In-Game Name:
Their In-Game Name:
Their SteamID (https://SteamID.io):
Time of occurrence (Date and Time, Map and Round):
Rule(s) broken:
What happened (Be detailed):
Provide necessary proof (Demolinks are NOT sufficient evidence):
I hereby agree to follow the guidelines set forth above(Agree/Disagree):



Expect most reports to be handled within 24 to 48 hours. Some reports may take longer to be handled depending on the severity and/or further needed investigation that may require more evidence. This does not apply to Cheating Reports

Thank you for helping keep our community a clean environment and reporting any/all incidents.

Best Regards,
Internal Affairs
« Last Edit: February 07, 2020, 09:01:40 pm by $layer »


 

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